The Registry Department
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Frequently Asked Questions (FAQ)

I am a new student. How can I collect my Student ID Card?

New students may collect their Student ID Card on the first day of the class after their full first semester fees are settled. Please check with individual School on how to collect your card. 

I have lost my Student ID Card. What should I do?

Student is required to complete and submit a request for the replacement of card by submitting Replacement of Student ID Card Form to the Enquiry Services Counter located in the Registry after a payment of RM50.00 is made at the Financial Services Counter. If a Police Report has been made for the loss, the card will be replaced at no cost provided a copy of the police report is submitted together with the form. 

My Student ID Card has expired while I am still an active student in the programme. What should I do?

Student is required to complete and submit a Replacement of Student ID Card Form with his/her expired Student ID Card to the Enquiry Services Counter located in the Registry. This replacement is not chargeable.

How can I update my personal details to the College?

Student is required to complete and submit a Change of Student Personal Details Form, which has been made available in iZone (student portal) or at the Enquiry Services Counter located in the Registry.

How do I apply if I wish to change my subjects?

Student is only allowed to change his/her subjects within the first two weeks of commencement of a semester. This is known as an “Add/Drop Period”. Student is strongly advised to consult and obtain approval from the School before submitting the Add/Drop Form.

What shall I do if I wish to apply for subject exemption or credit transfer?

Student is required to complete and submit an Exemption Form, along with certified true copies of their official examination results/transcripts and certificates of his/her academic achievements to the School within the first two weeks of their first semester. School has the authority to grant or reject any transfer of credits and exemption from subjects in the new programme.

How do I apply if I wish to change my study plan, e.g. defer study, transfer programme/intake?

Student is advised to discuss with their respective School on their plan. Once a decision has been made, please complete and submit a Deferment Form (an application for leave of absence) or Transfer Form (an application to transfer programme/intake) to the Enquiry Services Counter located at the Registry (for Malaysian students) or the International Office (for international students).

For transfer of programme/intake, student is required to return their Student ID Card to us.

How can I apply for the refund of deposit if I wish to permanently withdraw from College?

Student is required to complete and submit a Completion/Withdrawal Form, which has been made available in iZone (student portal) or at the Enquiry Services Counter located in the Registry. The refundable amount of the deposits will normally be the remaining amount after deduction of all outstanding payments (including penalties incurred during your programme of study).

How can I apply for the refund of deposit after I have completed my study?

Student is required to complete and submit a Completion/Withdrawal Form, which has been made available in iZone (student portal) or at the Enquiry Services Counter located in the Registry. The refundable amount of the deposits will normally be the remaining amount after deduction of all outstanding payments (including penalties incurred during your programme of study). The form will be processed after the final semester result is released.

Where do I submit pending documents?

All pending documents (e.g. photo, certified true copies of results/transcripts, IC/passport, school leaving certificate, etc.) are to be submitted at the Enquiry Services Counter located at the Registry on or before the commencement date.